Simple Auto-Responders
Auto-respond to common incoming messages, such as HELP, START, or STOP. Define keyword triggers and the bot instantly replies with the appropriate message — no manual intervention required.
SMS Form Fills & Call Me Now
Ask users questions via SMS and record their answers as contact field data. Once the customer has been pre-qualified through the conversational flow, the system automatically places an outbound call to connect them with a buyer or agent.
- Multi-step question flows that collect lead data over SMS
- Nested flows for branching conversation paths based on responses
- Automatic call initiation once all qualifying questions are answered
Actions Triggered by Incoming SMS
Perform an action when an incoming SMS is received that matches certain text or filters. Available actions include:
- Opt Out / Block — add the sender to suppression or block lists
- Call Me Now — immediately initiate an outbound call to the sender
- Email — send an email notification or follow-up
- Schedule A Callback — add the lead to a schedule for later follow-up
- Custom Webhook — forward SMS data to an external system
Powerful SMS Menus
Craft multi-level SMS menus that guide customers through a series of choices. Each menu option can branch to sub-menus, trigger a call, execute an action, or fire a webhook. This tree-based structure lets you build complex self-service flows entirely over text messaging.
Custom Webhooks Triggered By Incoming SMS
Fire custom webhooks when an incoming SMS matches specific text patterns or token filters. The webhook payload includes the sender's number, message content, and all associated lead and contact field data — enabling real-time integration with CRMs, ticketing systems, and other platforms.