Platform

Features

Everything you need to track, route, and optimize calls at scale.

Inbound Calls

Ping/Post

API & Webhooks

Web Forms

TrackDrive

Call Management Leads & Automation Tracking & Attribution Security & Compliance

Buyers & Agents

Conversions

Revenue

Analytics

Call Management

Route, Track & Manage Calls

Core tools for tracking, routing, and handling inbound and outbound calls.

Call Tracking

Track calls across campaigns, traffic sources, and keywords. Local and toll-free numbers available.

Inbound Call Routing

Dynamic call distribution based on earnings per call, geographic targeting, and custom rules.

Agent Control Center

Interview consumers, transfer to buyers, mute, hold, and disposition calls from one interface.

Hold Queue & Callback

Queue callers when agents are busy. Offer automated callbacks to reduce wait times.

Simultaneously Dial Buyers

Dial multiple buyers at once with press-1-to-win. First to accept gets the call.

Dynamic IVR

Build custom IVR menus with dynamic prompts that adapt based on caller data and context.

Buyer Management & Routing

Configure buyers with tier/weight routing, capacity caps, business hours, and conversion tracking.

Leads & Automation

Capture, Engage & Convert Leads

Manage leads and automate outreach with SMS, email, and outbound calls.

Leads & Callers

Associate leads with callers for seamless call center integration and data enrichment.

Lead-to-Call Automation

Capture leads from forms and automatically schedule contact via SMS, email, and outbound calls.

Power Dialer

Automatically match leads to available agents and place outbound calls on a continuous cycle.

AI SMS Bots

AI-powered SMS bots that engage leads, answer questions, and schedule calls automatically.

Bulk Update

Update thousands of records at once. Modify call routing, lead data, and configurations in bulk.

Bulk SMS

Send thousands of SMS messages to lists of caller IDs with SMS Blasts.

Ping/Post

Real-Time Lead Distribution

Match inbound leads with available buyers using a two-step Ping/Post system.

Ping/Post Overview

Two-step lead distribution: PING to find available buyers, POST to get a tracking number and connect the call.

Integration Guide

API endpoints, request and response examples, contact fields, and tracking modes for Ping/Post integration.

Tracking & Attribution

Attribute & Analyze Performance

Track sources, swap numbers dynamically, and build custom logic with expressions.

Dynamic Number Insertion

Automatically swap tracking numbers on your website to attribute calls to the correct source.

Expressions & Functions

Powerful formulas for call routing rules, data transformations, and complex calculations.

Custom Webhooks

Send real-time call data to any endpoint. Integrate with Cake, HasOffers, Voluum, and more.

Telephony & Infrastructure

Flexible VoIP & Connectivity

Connect with multiple telephone providers and integrate via SIP.

Multiple Telephone Providers

Use Twilio, Telnyx, Plivo, and more. Bring your own VoIP provider for maximum flexibility.

SIP Support

Connect via SIP credentials and headers. Integrate with your preferred VoIP platforms.

Security & Compliance

Protect Data & Control Access

Safeguard sensitive information and restrict access to your platform.

PII Redaction

Automatically redact personally identifiable information from call recordings and transcripts.

API IP Whitelist

Restrict API access to approved IP addresses for enhanced security.

Suppression Lists & DNC

Manage suppression lists, blacklists, and DNC compliance with TCPA Shield and Blacklist Alliance integrations.

State Rules

Enforce geographic restrictions on call routing by caller or buyer state for regulated industries.

Add-ons

Premium Services

Enhance your call and lead data with built-in premium services.

Data Append

Enrich caller data with demographic, geographic, and firmographic information.

Transcriptions

Post-call transcription with keyword spotting for quality assurance and compliance.

Developers

Comprehensive REST API

Full programmatic access to the entire TrackDrive platform. RESTful, HTTPS-based, and JSON-formatted. Do anything via API that you can do in the dashboard.

View API Docs

Campaign Performance

Impressions, clicks, and calls by campaign
Keyword-level conversion tracking
Website and landing page attribution
Real-time data updates

Analytics

Real-Time Advertising Optimizer

See which campaigns, websites, and keywords drive the most calls. View impressions, calls, and conversions for any combination of keywords in real time.

Ecosystem